Fulfillment Policy

Booking Confirmation

Reservations at The Surf Village are confirmed upon receipt of the required deposit or full payment as specified in your booking agreement. You will receive a written confirmation via email with your dates, unit, and payment details.

Payment

Accepted payment methods include credit/debit card and ACH bank transfer. A deposit is typically required to hold your reservation, with the balance due prior to check-in as outlined in your rental agreement.

All pricing is inclusive of applicable taxes and fees unless otherwise stated.

Check-In & Check-Out

• Check-in: 4:00 PM on arrival day
• Check-out: 10:00 AM on departure day
• Early check-in or late check-out may be available upon request and subject to availability
• Access instructions will be provided prior to your arrival

Cancellation Policy

Cancellation terms vary by booking type and are specified in your rental agreement. General guidelines:

• 30+ days before check-in: Full refund minus processing fees
• 14–30 days before check-in: 50% refund
• Less than 14 days: No refund unless the unit is re-booked

We strongly recommend travel insurance for protection against unforeseen circumstances.

What's Included

All summer rental bookings include:

• Fully furnished bungalow with linens and towels
• Beach chairs and beach badges
• High-speed WiFi (FIOS)
• Fully equipped kitchen
• In-unit washer/dryer
• Air conditioning
• All utilities

Guest Responsibilities

Guests are responsible for leaving the property in the same condition as found, respecting quiet hours (10 PM – 7 AM), and adhering to house rules. A security deposit may be required and will be returned within 5–7 business days of check-out, pending inspection.

Contact

Questions about your booking? Contact us at team@bradleysurfvillage.com or (848) 895-3312.